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Shipping Time & Returns

Shipping

Artwark is happy to ship all over the world! Please be patient as Orders are individually created just for you at Artwark Studio, packed and shipped with care.

Within the USA:  2-3 weeks. If you need something faster, we are happy to accomodate you, please select from our expedited rush delivery options.

International orders shipped  priority  3-4 weeks. Expedited shipping is available. Please select the appropriate shipping for your needs.

*As each country has varied policies on imported products, and tariffs please be aware that we write 'jewelry' and also the amount of the item on the customs forms. 

 

Exchange & Return Policy

All custom made to order pieces are final sale. Specially made items such as mother's love necklaces, custom initial jewelry and many others are made using your preferred specifications. That means, I purchase and create supplies for the the item just for you. As such, please read listing details and order carefully. 

If your item is not a custom order, and there is a defect in the product, please contact us within 3 days of receipt to arrange a store credit, refund or exchange. You will be prompted to ship the item back to Artwark Studio in brand new, unworn condition carefullt. Please note with jewelry, if a necklace comes back in a tangled or further damaged condition, partial credit may be given. All shipping fees will be incurred by customer. Shipping fees will not be reimbursed.

If you have any questions or concerns, please do not hesitate to contact us at info@artwark.com we are happy to help!

 


 

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